Toast runs on its own terminals, usually under contract, and lists online processing at 3.50% + $0.15 per order. Spatula needs no special hardware, has no contract, and adds no fee of its own to card payments.
| Software (Starter) | $0/mo |
| Software (Standard) | $69/mo per terminal |
| Online ordering add-on | ~$75/mo |
| Online processing | 3.50% + $0.15/order |
| Hardware (terminals) | $494 to $1,034 each |
| Early termination fee | $1,000 to $5,000+ |
| Feature | Spatula | Toast |
|---|---|---|
| Card processing | Stripe: 2.9% + 30¢ for US cards | 3.50% + $0.15 per online order |
| No hardware required | ✓ | ✗ |
| No long-term contracts | ✓ | ✗ |
| Custom domain | ✓ | ✗ |
| True white-label | ✓ | ✗ |
| Full customer data ownership | ✓ | ✗ |
| Built-in merchant app (Android) | ✓ | Proprietary app |
| Group ordering | ✓ | ✓ |
| Scheduled orders with smart prep time | ✓ | ✗ |
| Half-and-half pizza builder | ✓ | ✓ |
| Meal deal / combo builder | ✓ | ✗ |
| Built-in loyalty program with tiers | ✓ | Paid add-on ($175/mo) |
| Real-time order tracking + chat | ✓ | Tracking only |
| Menu import from competitors | ✓ | ✗ |
| Customer allergen profiles | ✓ | ✗ |
| Honest deal detection | ✓ | ✗ |
| Daily specials system | ✓ | ✗ |
| Kitchen display system | ✓ | ✓ |
| Integrated POS | ✗ | ✓ |
Toast runs on its own terminals ($494 to $1,034 each), built to run Toast. Spatula's merchant app runs on Android phones, tablets and Sunmi terminals you may already own.
Toast lists online processing at 3.50% + $0.15 per order. On $20k/mo in online orders, that's about $730/mo. On Spatula, card payments go through Stripe at its standard rate (2.9% + 30¢ for US cards), paid to Stripe, with no Spatula fee on top.
Toast agreements can run for multiple years, with early termination fees of $1,000 to $5,000+. Spatula has no contract: cancel any time.
Toast also runs Toast TakeOut, a consumer app that lists Toast restaurants. Spatula doesn't run a marketplace: customers order on your own site, and your customer list is yours to export.