Zero commission, like CloudWaitress, plus a native Android merchant app, group ordering and a tiered loyalty program.
| Standard plan | A$79/mo per store |
| Mobile app add-on | ~A$399 one-time + monthly fee |
| Enterprise | A$299+/mo |
| Feature | Spatula | CloudWaitress |
|---|---|---|
| No platform fee per order | ✓ | ✓ |
| Custom domain (order.yourrestaurant.com) | ✓ | ✓ |
| True white-label (no platform branding) | ✓ | ✓ |
| Full customer data ownership | ✓ | Partial |
| Built-in merchant app (Android) | ✓ | Browser-based |
| Group ordering | ✓ | ✗ |
| Scheduled orders with smart prep time | ✓ | ✗ |
| ZIP code-based delivery zones | ✓ | ✗ |
| Thermal receipt printing | ✓ | ✓ |
| Half-and-half pizza builder | ✓ | ✓ |
| Meal deal / combo builder | ✓ | ✓ |
| Built-in loyalty program with tiers | ✓ | ✗ |
| Real-time order tracking + chat | ✓ | Tracking only |
| Menu import from competitors | ✓ | ✗ |
| Customer allergen profiles | ✓ | ✗ |
| Honest deal detection | ✓ | ✗ |
| Daily specials system | ✓ | ✗ |
| Multi-store management | ✓ | ✓ |
| QR code dine-in ordering | ✓ | ✓ |
CloudWaitress order management runs in the browser. Spatula's merchant app is a native Android app with push alerts for new orders, on phones, tablets and Sunmi terminals.
CloudWaitress has no built-in loyalty or rewards system, so rewarding repeat customers means adding a third-party tool. Spatula's tiered loyalty program comes with Pro.
CloudWaitress caps its free tier at 100 orders a month. Spatula's Free plan has no order limit and no commission.