Spatula vs ChowNow

A better deal than ChowNow.

ChowNow charges $119 to $298 a month, plus 2.95% + $0.29 per transaction and $3.99 per Flex Delivery order. Spatula takes no commission and no per-order fee: card payments go through Stripe at its standard rate.

The math

What each really costs

ChowNow$119 to $298/mo + per-order processing + delivery fees
SpatulaFree or $99/mo flat, no Spatula fee per order, card processing at Stripe's standard rate
Monthly plan$119 to $298/mo
Payment processing2.95% + $0.29/order
Flex Delivery fee$3.99/order

Feature by feature

FeatureSpatulaChowNow
Card processingStripe: 2.9% + 30¢ for US cards2.95% + $0.29 per order
Zero delivery surcharges✓✗
Custom domain✓✓
True white-label✓Partial
Full customer data ownership✓✗
Built-in merchant app (Android)✓Tablet app
Group ordering✓✗
Scheduled orders with smart prep time✓✗
ZIP code-based delivery zones✓✓
Thermal receipt printing✓Partial
Half-and-half pizza builder✓✗
Meal deal / combo builder✓✗
Built-in loyalty program with tiers✓✓
Real-time order tracking + chat✓Tracking only
Menu import from competitors✓✗
Customer allergen profiles✓✗
Honest deal detection✓✗
Daily specials system✓✗
QR code dine-in ordering✓✓
Multi-store management✓✓

Why restaurants switch

Processing set by ChowNow

ChowNow processes card payments at 2.95% + $0.29 per transaction. On Spatula, card payments go through Stripe at its standard rate (2.9% + 30¢ for US cards), paid to Stripe, and Spatula adds no per-order fee.

$3.99 delivery fee per order

ChowNow's Flex Delivery adds $3.99 per delivery order, split between you and the customer. On 200 deliveries/month, that's nearly $400 in extra fees.

Monthly plans from $119

ChowNow's published plans run from $119 to $298 a month, before processing and delivery fees. Spatula is free to start, with Pro at a flat $99 a month.

Frequently asked questions

How much am I really paying with ChowNow?
Between the monthly fee ($119 to $298), processing fees (2.95% + $0.29/order), and delivery fees ($3.99/order), a restaurant doing $15k/mo in online orders could be paying $700+/mo in total. Spatula is free, or $99/mo flat on Pro, with no commission and no per-order fee. Card payments cost Stripe's standard rate (2.9% + 30¢ for US cards), paid to Stripe.
Can I migrate my ChowNow menu to Spatula?
Yes. We'll help you recreate your menu in Spatula with all your categories, modifiers, pricing, and images. Most migrations are done in under a day.
Does Spatula have a marketplace like ChowNow?
Spatula focuses on your direct ordering channel, your brand, your domain, your customers. We don't operate a marketplace that competes with your restaurant for attention.

This way to zero-commission ordering

Set up your storefront today and keep every dollar your customers spend with you.

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