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Spatula vs ChowNow

A better deal than ChowNow.

ChowNow charges US$119 to US$298 a month, plus 2.95% + US$0.29 per transaction and US$3.99 per Flex Delivery order. Spatula takes no commission and no per-order fee: card payments go through Stripe at its standard rate.

The maths

What each really costs

ChowNowUS$119 to US$298/mo + per-order processing + delivery fees
SpatulaFree or $149/mo flat, no Spatula fee per order, card processing at Stripe's standard rate
Monthly planUS$119 to US$298/mo
Payment processing2.95% + US$0.29/order
Flex Delivery feeUS$3.99/order

Feature by feature

FeatureSpatulaChowNow
Card processingStripe: 1.75% + 30c for Australian cards2.95% + US$0.29 per order
Zero delivery surchargesβœ“βœ—
Custom domainβœ“βœ“
True white-labelβœ“Partial
Full customer data ownershipβœ“βœ—
Built-in merchant app (Android)βœ“Tablet app
Group orderingβœ“βœ—
Scheduled orders with smart prep timeβœ“βœ—
Postcode-based delivery zonesβœ“βœ“
Thermal receipt printingβœ“Partial
Half-and-half pizza builderβœ“βœ—
Meal deal / combo builderβœ“βœ—
Built-in loyalty program with tiersβœ“βœ“
Real-time order tracking + chatβœ“Tracking only
Menu import from competitorsβœ“βœ—
Customer allergen profilesβœ“βœ—
Honest deal detectionβœ“βœ—
Daily specials systemβœ“βœ—
Australian market supportβœ“βœ—
QR code dine-in orderingβœ“βœ“
Multi-store managementβœ“βœ“

Why restaurants switch

Processing set by ChowNow

ChowNow processes card payments at 2.95% + US$0.29 per transaction. On Spatula, card payments go through Stripe at its standard rate (1.75% + 30c for Australian cards), paid to Stripe, and Spatula adds no per-order fee.

US$3.99 delivery fee per order

ChowNow's Flex Delivery adds US$3.99 per delivery order, split between you and the customer. On 200 deliveries/month, that's nearly US$400 in extra fees.

Monthly plans from US$119

ChowNow's published plans run from US$119 to US$298 a month, before processing and delivery fees. Spatula is free to start, with Pro at a flat $149 a month.

Built for the US market

ChowNow publishes its pricing in US dollars and is aimed at US restaurants. Spatula is Australian: prices in AUD, GST handled, and support in Australian hours.

Frequently asked questions

How much am I really paying with ChowNow?
Between the monthly fee (US$119 to US$298), processing fees (2.95% + US$0.29/order), and delivery fees (US$3.99/order), a restaurant doing US$15k/mo in online orders could be paying US$700+/mo in total. Spatula is free, or $149/mo flat on Pro, with no commission and no per-order fee. Card payments cost Stripe's standard rate (1.75% + 30c for Australian cards), paid to Stripe.
Is Spatula set up for Australian restaurants?
Yes. Spatula is Australian, with GST handled, Australian payment methods and support in your time zone. ChowNow publishes its pricing in US dollars and is aimed at US restaurants.
Can I migrate my ChowNow menu to Spatula?
Yes. We'll help you recreate your menu in Spatula with all your categories, modifiers, pricing, and images. Most migrations are done in under a day.
Does Spatula have a marketplace like ChowNow?
Spatula focuses on your direct ordering channel, your brand, your domain, your customers. We don't operate a marketplace that competes with your restaurant for attention.

This way to zero-commission ordering

Set up your storefront today and keep every dollar your customers spend with you.

Get started β€Ί
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