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Spatula vs Square Online

A better deal than Square Online.

Square Online charges 2.9% to 3.3% + US$0.30 on every online order and shows Square branding on its ordering pages. Spatula takes no commission or per-order fee, runs under your own brand on Pro, and is built for restaurants.

The maths

What each really costs

Square OnlineUS$0 to US$149/mo + 2.9% to 3.3% + US$0.30 on every order
SpatulaFree or $149/mo flat, no Spatula fee per order, card processing at Stripe's standard rate
Free planUS$0/mo + 3.3% + US$0.30/order
Plus planUS$49/mo + 2.9% + US$0.30/order
Premium planUS$149/mo + 2.9% + US$0.30/order
Hardware (optional)US$149 to US$799 per device

Feature by feature

FeatureSpatulaSquare Online
Card processingStripe: 1.75% + 30c for Australian cards2.9% to 3.3% + US$0.30 per order
Custom domain (order.yourrestaurant.com)βœ“βœ—
True white-label (no platform branding)βœ“βœ—
Full customer data ownershipβœ“Partial
Built-in merchant app (Android)βœ“Square POS app
Group orderingβœ“βœ—
Scheduled orders with smart prep timeβœ“βœ—
Postcode-based delivery zonesβœ“βœ—
Thermal receipt printingβœ“βœ“
Half-and-half pizza builderβœ“βœ—
Meal deal / combo builderβœ“βœ—
Built-in loyalty program with tiersβœ“Paid add-on
Real-time order tracking + chatβœ“Tracking only
Menu import from competitorsβœ“βœ—
Customer allergen profilesβœ“βœ—
Honest deal detectionβœ“βœ—
Daily specials systemβœ“βœ—
Australian GST handlingβœ“βœ—
Purpose-built for restaurantsβœ“Partial
QR code dine-in orderingβœ“Plus plan only

Why restaurants switch

Processing rate set by Square

Square charges 2.9% to 3.3% plus US$0.30 on every online order, on top of the monthly subscription. On Spatula, card payments go through Stripe at its standard rate (1.75% + 30c for Australian cards), paid to Stripe, with no Spatula fee per order.

No custom domain, Square branding visible

Orders go through Square's domain with their branding on the page and receipts. Your restaurant looks like it's running on Square, not like an independent brand.

A general online store builder

Square Online is an online store builder used by retailers and restaurants alike. Spatula is built only for food businesses, with half-and-half, meal deals and kitchen printing in the menu from day one.

Frequently asked questions

How much do Square's processing fees really cost?
On a US$40 average order, Square takes US$1.46 to US$1.62 per transaction. At 500 orders/month, that's US$730 to US$810 in processing fees, before your monthly subscription. Card payments cost money on any platform: on Spatula they go through Stripe at its standard rate (1.75% + 30c for Australian cards), paid to Stripe, and Spatula charges no commission or per-order fee of its own.
Can I use my own domain with Square Online?
Square Online uses their own domain for ordering pages, with Square branding visible. On Pro, Spatula gives you a fully branded storefront on your own domain (order.yourrestaurant.com.au) with no platform branding.
Is Square good for restaurants specifically?
Square is a general payments and commerce platform. Its restaurant features are add-ons to a retail-first system. Spatula is purpose-built for restaurant ordering with features like modifier groups, scheduled orders, group ordering, and kitchen printing baked in from day one.
Will I lose my Square POS if I switch ordering to Spatula?
You can keep Square for in-person payments and use Spatula for online ordering. They serve different functions, Spatula replaces Square Online, not Square POS.

This way to zero-commission ordering

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